Welcome to Reliable Softworks

The Future of Point-of-Sale & Service Solutions

Mike Baron

“My passion is the success of Independent Retailers!”
– Mike Baron, Founder and President

Profitable Sales

  • Add lines by model, partial model, or description
  • System prompts user for “add-ons” which are related to each line on the order
  • Packages can be sold by description and all related lines are automatically added to the order
  • ESC, Extended Service Contracts, are offered at appropriate retail price and term length based on product category and price point
  • One Click Quote-To-Order & Missed quote report
  • Landed Cost is tracked for every item
  • Buyers screen shows visibility to future price changes
  • Pushbutton sales reporting summarized by performance metrics
  • System tracks referral business by Project Partner and Account Manager, including volume, profit dollars, and margin
  • Commissions: robust commission calculation including a filter for unpaid invoices
  • SPIFFS: in house spit report tools and vendor spiff reports
Drive Profitable Sales

Cash Flow

  • Never make a purchasing mistake again, its impossible to double order an item, or to miss an item that is needed for purchase, and as a bonus, full payment is confirmed prior to ordering.
  • Payments are validated at time of consumer purchase, time of vendor purchase order, and time of delivery to insure full payment has been secured according to Company’s business rules.
  • Track, report, and manage all vendor return balances owed, along with vendor promises made (ie dent allowance)
  • Vendor Instant Rebates are tracked and managed to insure timely submissions and reimbursements as programs come to closing dates, especially helpful for estimated future delivery date, also helps purchasing to beat the price increase.
  • Identify all aged inventory with one simple query, the receive date and vendor invoice is tracked for every inventory record, making damage claims a breeze to provide the Vendor’s requested information
  • Clearance wizard: one button publishes your scratch and dent, or clearance item to your existing website*
  • Collect A/R faster with pushbutton billing document at time of invoicing and live 30-60–90 AR aging screen
  • Pushbutton customer deposit roster displays a detailed list of customer deposits, with drill down capability to identify hight activity customers.
 Improve Cash Flow

Take control
of Business

  • Keep all info in one place, so any authorized Company Leader can resolve a situation
  • Take away employee excuses, hold them accountable, with a well defined and documented process that must be followed to be successful
  • Centralized live dispatch and scheduling calendar with piece counts
  • Automatic model number updates: system updates models, descriptions, and price. While you sleep, including every model for the brands you sell
  • SCAN inventory receipts with serial number tracking
  • Voucher inventory payables based on scanned receipts
  • Delivery alert for COD balances and out of stock items
  • Customer signature capture in-store and at time of delivery or service
  • Cycle scan complete inventory for a location in under 2 hours
  • Take pictures at time of delivery or service, using RSW mobile apps, the pictures automatically attach to the customer record.
  • Attach documents such as client PO’s, RFQ’s, and vendor RMA’s, to orders, quotes, customers, and returns
Take control of business

Connected to

  • Model numbers, pricing, and group inventory updates in your system while you sleep automatically for all the brands you sell.
  • Retail Deck Quotes: enter quote number and all the details import into ReliaSale system to eliminate double data entry
  • Website pricing matches your system pricing
  • Electronic price tags match your system pricing
  • Connects to your existing credit card processor which makes every workstation(and mobile) a payment processing device
  • Product specifications and install guides attach to emailed receipts automatically
  • One-click Clearance Wizard, posts your scratch and dent inventory to your website with one click
  • E-commerce API receives your website orders electronically
  • Connects to Quickbooks Accounting, the industry standard for accountants for businesses under 500m in revenue, plus integrations with many financial accounting packages
  • Google Maps, free routing/dispatch/sc service connection included, or, connects to Dispatch Track or alternative logistics/dispatch system.
  • Robust sales tax reporting with drill down, or, connect to Avalara Tax Services for automated sales tax reporting.
Connected to Everything

Mobile Device

  • Sales: Write sales, accept payments, schedule delivery
  • Delivery: take pictures of preexisting conditions, get customer acceptance signature , geo-location
  • Technicians: add parts for automated ordering, accept payments, and schedule return visits
  • Owners and Managers: Review performance by salesperson, location, company, compares to prior year
Mobile Device Access

Fast, Powerful Database
& Cloud Deployment

  • Dedicated cloud server instance for your Company
  • Fast, modern database, fully exportable to excel, and searchable using control-F
  • Cloud implementation provides access from any location, any device
  • Redundancy in four data centers for your piece of mind
  • Backups 4 times daily plus 3 rolling days and monthly archives
Fast data


Summary of features of Relia Sale and Relia Serv



  • ReliaTerm: Completely mobile sales app, including payments
  • ReliaScan: Complete mobile inventory management with offline capability
  • Messaging/ reminder system
  • The Dash “Owners report”


  • Mobile Application for Techs. Runs on iOS and Android
  • Schedule/dispatch by location and skill set
  • Cycle scans
  • Bar code labels with customer name, order#, and schedule date
Technology and Business Processes

Technology and Business Processes

  • Hosted server instance at Amazon Web Services
  • Cloud implementation provides access from any location, any device
  • Mobile apps use Chrome Browser
  • Dedicated cloud server instance for your Company


Here’s what our customers have to say about us

Quote Icon

I must have lost $10,000 per year in returns before implementing ReliaSale.
Now I can hold vendors accountable and collect the money due to me.

Stuart R

To me, the question of our business’s success is all about POS. Reliable Softworks has the best POS I’ve ever seen!

Doug D

This system is truly one of the greatest innovations to hit the appliance industry…and I can do it all from my iPhone.

Rob S

The money we saved in parts purchases has paid for the entire system in just 5 months.

Scott C

We invite your feedback

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